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Mainstay Managed:
Run Better. Improve Continuously.
Keeping Your Systems Performing at Their Best
Partnering to run the day-to-day, reliably
We operate platforms and processes so your HR, CRM and business systems stay available, secure and improving. From service desks to enhancement roadmaps and FinOps, Mainstay takes the operational burden off your plate — allowing leaders to focus on growth and people outcomes.

We deliver:

  • 24/7 support and SLA-backed incident management.
  • Continuous optimisation and feature delivery.
  • Governance, security operations and reporting for audit readiness.
Support
Ticketing, SLAs and user help
Optimization
Quarterly health checks & prioritised enhancements
Enhancements
Roadmap delivery and small-batch releases
Governance
Policies, change controls and approvals
Security Ops
Patching, monitoring and compliance
Reporting
Usage, adoption and business dashboards.
How we deliver results
Our managed services offload risks from your teams to ours, while continuously enhancing value through proactive oversight. We combine structured onboarding with iterative improvements, delivering reliability and measurable gains.
Onboarding
We provide knowledge transfer, detailed runbooks, and clear escalation paths to empower your teams from day one.
Continuous Improvement
Then we establish a monthly cadence for fixes, ticket resolution, and roadmap updates, ensuring steady evolution.
How We Partner With You
We don’t only hand over code — we embed operational practices so your platform keeps delivering
Targeted Advisory
Health assessment and AMS design
Project Consulting
Time-boxed improvements and platform upgrades
Retainer Support
Ongoing managed operations and SLA delivery.
Mainstay’s Darwinbox services—across implementation and managed services—have helped ensure continuity, clarity, and confidence well beyond go-live.
Mohan Joshi
Head - Total Reward, StoneX Global
Let's build something together

Whether you’re ready to transform or just exploring options, we’re here.

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