The Situation Suzlon Energy is a global renewable energy leader managing over 111 wind farms with a workforce of more than 7,700 employees across 15 countries. Despite their massive operational scale, their core HR processes were hindered by a basic, legacy HCM solution that left data scattered, forcing leadership to rely on fragmented information for critical workforce decisions.
The Challenge Disconnected systems and manual data aggregation led to severe reporting delays, inconsistencies, and a lack of a single source of truth. With attrition rates reaching up to 25% in certain business units, the inability to accurately track real-time headcount, diversity metrics, and retention trends proactively became a costly business risk. HR teams were losing 12 to 18 hours manually compiling routine reports, preventing them from addressing critical on-the-ground technical talent shortages.
What Mainstay Did Mainstay led the Darwinbox implementation to replace Suzlon’s disintegrated legacy systems, centralizing recruitment, time and attendance, and performance tracking into one unified platform. The team automated complex workflows and deployed real-time analytics dashboards with deep drill-down capabilities across locations, business units, and departments. Additionally, automated report schedulers were configured to standardize data reporting across 14 facilities in India.
The Outcome The new platform reduced manual HR administrative tasks by 50% and saved up to 18 hours per report, achieving 100% data accuracy across the enterprise. HR leaders now leverage real-time metrics and holistic segment-wise analytics to instantly identify high-attrition regions and diversity gaps. By combining centralized system data with localized HR context, Suzlon transitioned from reactive tracking to executing targeted, data-backed retention strategies for critical technical roles.
In Their Words
“The dashboards have been very helpful in providing real-time insights and automating critical workflows… As we continue to familiarize ourselves with the platform’s capabilities, we anticipate uncovering additional efficiencies and deeper insights to further enhance HR operations.”
— Deepesh Bhatt, General Manager – HR, Suzlon
At a Glance
| Industry |
Renewable Energy
|
| Company Size |
7,700+ Employees
|
| Service | Darwinbox Implementation |
| Timeline | 2024 |
| Key Result |
50% reduction in manual tasks; 12-18 hours saved per report
|
